Referral Rock

Multi-Org Accounts

Everything to manage your program after launch

Program Management 

Member List Page

Member Details Page

Filter your members using Member Segments

Member Segments

Engage with your members through email campaigns

Member Email Campaigns

Eliminate the need for members to enter a password for login

Passwordless Member Access

Best practices & common questions about members

Member Management

Send an email campaign inviting people to join your referral program

Invite Email Campaigns

Set up rules to automatically invite members to join your referral program

Member Invite Automation

Potential Invites

Automatically approve certain members to join your referral program

Pre-Approved Members

Can I limit program sign-ups?

Member Enrollment

Can I set a unique Referral Page for a specific member?

Can my members have more than one referral link?

How do I manually add a Member?

What happens when I reach my Member limit?

What is my Member Limit?

Can Members share from Instagram?

Can I switch a member from one program to another?

Member Questions

Referral List Page

A walkthrough of the referral details page

Referral Details Page

Referral Statuses Explained

Best practices & common questions about referrals

Referral Management

How do I manually add a Referral?

Would an extension like AdBlocker prevent us from capturing a referral?

Referral Questions

Customize your From and Reply To addresses for program emails

Email Settings

Email Block List

Email Notifications

Tips & Tricks for emails inside of Referral Rock

Email Management 

How do I add easy share buttons to my Program Emails?

How do I resend an email?

How do I view emails by Program or Member?

How can I prevent emails from going to spam?

Why is the Registration/Welcome Email not sending?

How do Members opt-out and manage their email preferences?

Email Questions

An overview of the different logs of program data

Logs Explained

View a list of all the integration events associated with your account

Integration Events Log

An overview of the Configuration Activity Log

Configuration Activity Log

Program Activity Log

Email History Log

Keep your program safe with automated fraud protection

Fraud Management

Logs

What is the difference between a Member and a Referral?

A guide for importing members and referrals into Referral Rock

How can I import Members and Referrals?

How do I export member, referral, or reward data?

Can my referral program be run in other languages?

Do you help with W9 and 1099 compliance?

What happens when I activate my program?

How can I change the page when the program is no longer active?

Management Questions

Referral Rock Home

Integration Docs

Referral Hub

Affiliate Hub

Status

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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