A member is someone that knows your business, whether it be an advocate, customer, or even your employee base. Inside of Referral Rock, every member will have their own unique referral URL to share to their network.

A referral is someone, such a friend or family member, that was referred to your company by a member. A referral is created once a desired action, such as filling out a lead capture form or making a purchase, is taken after clicking on a member's URL.

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