Overview
The Member List page gives you a list of all Members.
To access your list select Members > View All or click here.
Use the search bar at the top of the Member List to quickly search for matching member data across all columns.
Check out this tour of the Member List page:
Filter your member list
There are many ways to filter your member list.
Use the Quick Filter tabs at the top of the list to filter members by Member Status (All, Preapproved, Activated, or Disabled).
Use the Filters button to refine your member list based on values in any of the columns. Common filters include but are not limited to:
Member name
Email
Status
Program name
Created date (when member was added)
Total referrals
Last share
Last active date
Program Title
UTM Source/Medium/Campaign
Views
Email Shares
Social Shares
Update date
Last portal visit
Custom Option and Custom Text fields
Apply multiple filters at once with an AND or OR condition.
How can I identify my most active members with Member List filters?
To understand which program members are most active and sharing their referral links, let’s break down specific tracked fields that you can analyze and filter with the Member List:
Email Shares: This metric counts the number of times members use the email sharing option in the Member Portal or program emails. Essentially, it tracks when a member sends their referral link via email to someone else. Each click on the email share button is logged as one share.
Social Shares: This tracks the number of times members share their referral links on social media platforms (e.g., Facebook, X, LinkedIn) directly through the Member Portal. Each click on a social share button is counted as one share.
Views: This metric refers to the number of times a referral link has been viewed by potential referrals. It’s essentially tracking the impressions or visits to the referral page generated by the shared links. This helps gauge how many people are actually engaging with the shared content.
Change your member list view
You can use the Columns button to show or hide the columns of your choice (use the search bar to quickly find the desired column).
You can’t hide the Member, Email, and Status columns.
You can also use the Density controls to toggle how close together the rows of members are displayed, based on your viewing preference.
Download Member List
If you would like to download a CSV of all members, choose All Members and click Export on the top right.
Otherwise, choose which filters you would like the list for, then click Export on the top right to download the filtered list.
You will receive a link to download the CSV in your email (valid for 60 minutes).
View Member Profile
Click on the name of any member to view their detailed Member Profile. (Learn more about the Member Profile view here.)
Bulk Actions
While viewing the Member List, you can also take Bulk Actions that affect multiple members.
Click the checkbox to the left of a member name to select that member and bring up the Bulk Actions dropdown
You can choose to enable, disable, or delete all the members you’ve selected.
Important Note: If you delete a member, it will also delete their referral(s) and rewards.
If you don't want to lose a member's data, you can disable them instead. This will keep their referral and reward data intact, without having the member count towards your member limit.
FAQ
How to disable large quantities of members?
Select the members you'd like to disable using the checkboxes. You can select up to 100 members at a time.
Then, select Bulk Actions > Disable Members.
How to delete large quantities of members?
Select the members you'd like to delete using the checkboxes. You can select up to 100 members at a time.
Then, select Bulk Actions > Delete Members.
If you want to delete over 1,000 members at a time, use the process in our CSV Import doc.
Can I access data on deleted members?
For security reasons, we don’t retain deleted data. However, you can refer to the program activity logs, which include deletion events along with the full name of the member.