Below is a brief description of each section of Referral Rock and what information you will find under that section.
Home - This is your home screen when you log into Referral Rock. On this page, you will see your program statistics and any outstanding action items that you may need to take (such as a low gift card balance).
Programs - The Programs tab displays all active and draft programs within your account. From this page, you can navigate into any program's details page to get more insight into each program or take quick action on a program, like jumping into the program editor from the actions bar.
Analytics- View your Member or Referral Visit Dashboards and access a list of downloadable reports.
Promotion - The Promotion tab is where you manage all your different continuous promotion methods:
Invite Contacts will allow you to add new members and send them an invite email to encourage them to start sharing. It also lets you automate invite emails so they send as you add new members.
Member Campaigns lets you send email campaigns to existing members to increase their engagement.
The Program Links tab creates access links to promote your program on existing websites, apps, and emails. After clicking a link, the person instantly gets into their Member Portal to start sharing.
The Recruiters tab lets you add and manage your frontline team of 1-on-1 recruiters (who can directly add customers or contacts as members into your referral program).
Members - View your entire list of members, manage member lists, and view pending member requests.
Referrals - View your list of referrals.
Rewards - Manage all rewards and payouts associated with your account. From here an Admin can click to see a list of all rewards, review pending rewards, and manage payouts.
Settings
Billing will give you access to manage billing settings
Branding will give you access to setting up all items related to branding your referral program
Email Block list will allow you to set email addresses that are blocked from receiving emails
Integrations are where you will manage all the integration settings
Logs for your Payment History, Email History, Integration Events, Fraud, Program Activity, and more!
Notifications for settings related to admin email notifications
Team Management for adding new team members and setting their access