Referral Rock's Passwordless Authentication is a great option for streamlining member's access to their sharing dashboard.
Passwordless Authentication will:
Increase program engagement by making it easier for members to access their share experience.
Simplify access by combining login or registration page into one page.
If you are interested in opting into Passwordless for your referral program, you can opt in here feedback.referralrock.com (which will automatically include your account details)
How Passwordless Works
People will see the passwordless authentication page any time they go to visit secure areas of the member portal and are not logged in. After choosing between email, Google, or Facebook, this page will automatically log them in, or create an account if they do not have one.
With passwordless, there is no longer a separate registration page needed to create an account.
The link will direct the individual to a dual login/register screen with three options to continue:
Continue with Google
Continue with Facebook
Continue with Google / Facebook are Single-Sign-On (SSO) options and when selected, the user will be automatically registered/logged-in using that platform and redirected to their member dashboard.
To edit the language strings on any Passwordless screens, navigate to the Portal page of the Program Editor. Select Authentication from the page drop down and then select 'Edit Page'.
Continue with Email
When Continue with Email is selected, the individual will be asked to enter their email address. Once the email address is submitted, Referral Rock checks to see if the email address is already associated with an account or not.
If no account exists:
Referral Rock will create a new member account using the email address provided. In this case, the individual will be asked to enter their name and then new member will be redirected to their member dashboard to begin sharing.
For programs with closed registration, the 'pending member' message will display after their name is entered, rather than redirecting them to their member dashboard.
If the email address is associated with an existing member account:
An access link will be sent to the email address provided. This access link inside of this email will automatically log in the member to their account (and keep them logged in for up to 90 days).
FAQs
With Passwordless, will members still receive a Registration Email?
The Registration & Registration Reminder emails have been rebranded as the Welcome and Welcome Reminder emails when the Passwordless feature is turned on for your account. The default copy for these emails have been simplified now that members no longer need to take the additional step of creating a password.
Can I customize the experience?
Yes, visit our Program Landing Page article to learn how to add a welcome image and text to your login/registration experience.