Overview
This article explains what to expect when you receive a PayPal cash reward through a referral program powered by Referral Rock.
What we'll cover in this article:
Before You Start
Your reward must be issued by the program before you receive a notification.
PayPal rewards are sent to the email address associated with your member profile.
You must claim your reward by the deadline indicated in the notification email.
Claiming Your PayPal Reward
Receive the Notification Email
When your reward is issued, PayPal sends a notification email to the address on your member profile.
Open the PayPal notification email in your inbox.
Select Accept the Money in the email.
Note: You must claim your reward by the date shown in the email. Unclaimed rewards may expire.
Log In or Create a PayPal Account
After selecting Accept the Money, PayPal directs you to one of the following:
Option 1: You already have a PayPal account
Log in to your existing PayPal account.
The funds are added to your PayPal balance automatically once you accept.
Option 2: You do not have a PayPal account
Select Sign Up to create a new PayPal account using the email address the reward was sent to.
Complete the account setup steps.
Once your account is created, the funds are deposited to your balance.
Updating Your PayPal Email Address
By default, your PayPal reward is sent to the email on your member profile. If you want to receive rewards at a different email address, you can update it in the Member Portal.
Update Your PayPal Email in the Member Portal
Log in to your Member Portal.
Go to the PayPal Account section.
Enter the email address associated with your PayPal account.
Select Save.
Note: Update your PayPal email before a reward is issued to ensure it is sent to the correct account. Changes will apply to future payouts only.
What's Next?
Questions about your reward status
If you have not received your notification email or have questions about when your reward will be issued, contact the program admin directly.
Learn more about the reward experience
FAQ
What happens if I don't claim my PayPal reward before the deadline?
If you don’t claim your reward before the deadline (usually 30 days), the reward will expire and the funds will go back to the business that issued the reward. The business can then reissue the reward to you if they wish, but that’s up to them.
What if the PayPal notification email goes to my spam folder?
Check your spam or junk folder for an email from PayPal. If you still cannot find it, contact the program administrator to confirm the reward was issued and the correct email address was used.
Can I change my PayPal email after a reward has already been issued?
Updating your PayPal email in the Member Portal only applies to future rewards. It does not redirect a reward that has already been sent.