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Gift Card Reward Experience

Recipient's experience when receiving a gift card

Updated over a week ago

Our gift card partner, Tango, fulfills all gift card rewards for your members and referrals. Gift cards are sent to reward recipients digitally to the email that is on their Referral Rock profile. Redeeming a gift card reward from Tango is easy and straightforward.

Reward Link (single country)

Reward Link is a great reward option because it allows the recipient to choose their own reward from hundreds of retail and charity options.

Reward Link is country-based and gives the recipient a choice of gift cards based on a specific country. It's a great option if your members are based in the same country. See Global Link for international or multiple currency options.

Below is an example of the US Reward Link gift card email:

  1. Recipient clicks on the "Redemption Link"

  2. Picks from a selection of gift cards

  3. Enters the amount they want to use for that particular gift card

  4. Confirms order

  5. Receive digital gift card via email

Global Link (international)

Global Choice Link allows the recipient to choose their own reward from hundreds of retail options across different countries and currencies.

Global Choice Link offers the same reward experience as Reward Choice but across many countries and currencies. Fund rewards in USD, CAD, GBP, or EUR, and convert to local currency with no fee. See Global Choice Link for supported countries

Below is an example of the Global Choice Link gift card email:

  1. Recipient clicks on the "Redemption Link"

  2. Picks from a selection of gift cards across multiple countries and currencies

  3. Enters the amount they want to use for that particular gift card (shown in the local currency selected)

  4. Confirms order (where they see the exchange rate)

  5. Receive digital gift card via email

Prepaid Cards

Through Tango, you may also reward with a prepaid MasterCard in various currencies.

When a recipient clicks on the "Redemption Link", they will be taken to the prepaid card site to enter their information to receive their digital gift card. If they select a physical gift card, they will be asked to enter their address for delivery and be charged a small fee.

Please note: MasterCard has an expiration date of four months. Funds are forfeited if not redeemed in this time frame.

Donations

If a charitable donation gift card is selected as the reward, Tango Card will send the funds to the charity on the reward recipient's behalf. No action is necessary from the reward recipient. The reward recipient should save their confirmation email as proof of donation during tax time.

An example of the donation confirmation email that is sent to the recipient is below.

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