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How do I resend an email?
How do I resend an email?
Updated over 2 years ago

  1. To resend any email, navigate to Logs > Email History or click here and locate the email in question.

  2. Click on the email address or the status to bring up the email details. Under Status, there is a blue button which opens your resend options.

  3. Check the appropriate resend options as seen below.

    1. Make sure both fields are unchecked to resend to the same email address, using the same delivery method (i.e. Sendgrid) as the original email.

    2. Check only the first option to resend to an alternate email address, using the same delivery method as the original email.

    3. Check the second option only to resend to same email address, using an alternate delivery method.

    4. Check both options to resend to an alternate email address and to use an alternate delivery method.

  4. Edit the Subject of the email if you would like, and select Send.

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