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How do I view emails by Program or Member?

Updated this week

To view emails by Program:

1. Select Programs > click the desired program.

2. Select either View Email History to view the Email Log for this particular program, or View Email Campaigns to view all campaigns for this program.

To view emails by Member:

1. Select Members or click here.

2. Click on a member to open their Member Profile.

3. Select More Options > Email History.


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4. You can then view that member's detailed Email Log across all programs they are part of:

  • View percentages of emails pending, sent, delivered, opened, clicked, undelivered, marked as spam, and unsubscribed

  • Filter emails by status (pending, sent, delivered, opened, clicked, undelivered, spam, or unsubscribed)

  • Filter emails by Create Date or Email Type

  • Check which individual emails were delivered, which were sent but not delivered, and which were undeliverable

  • Click on an individual email for more details, such as its type and delivery status

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