Your Member Limit is the number of Members your account can have registered across all programs.
What members count against my member limit?
All manually added Preloaded, Invited, and Activated members count against your member limit.
Disabled members DO NOT count against your member limit.
Monthly Rolling Member Credits
Monthly Rolling Member Credits are the 1,000 members you can add each calendar month through the API or other automated sources (like HubSpot or Salesforce) without them counting toward your base member limit.
Once you go past 1,000 in a month, every additional member added through the API or an automated source counts toward your Base Members, the same way manually added or imported members always do.
The credits reset on the 1st of every month, and unused credits don’t carry over.
To view or upgrade your member limit:
Select Settings > Billing
Under Plan Details & Limits you will see your Referral Rock plan, including your User Member and Program limits.
To change your member limit, select Modify Plan & Add-ons under Administration