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How can I change or cancel my subscription?
How can I change or cancel my subscription?
Updated over a week ago

To change, pause or cancel your Referral Rock subscription:

  1. Select Settings > Billing

  2. Under Administration, select Modify Plan & Add-ons to change your subscription. To cancel or pause your subscription, select Cancel Plan.

  3. Go through the prompts and submit.

Pausing your subscription allows your account to stay active for a minimal fee per month. If you cancel your subscription, you may not be able to reactivate in the future.

Upgrade your Subscription

Referral Rock offers a few upgrade options. From the billing portal, add additional programs, members in batches of 10k, and an additional 10 admin users.

All of these upgrades can be managed by going to Settings > Billing and then selecting Modify Plan & Add-ons.

Select any Plan adjustments that you wish to make, then click next to view additional add-on options. Check the box for any appropriate add-ons and enter your desired quantity.

Save and review your changes to confirm your new subscription.

Note: If you are on an annual or six-month plan, the amount will be prorated to match your next billing date.


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